Flanders Scientific, Inc.

Phone: 678.835.4934  E-Mail: Sales@FlandersScientific.com

 
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Frequently Asked Questions


FSI Broadcast Monitor General FAQs
  I was curious what practical advice you can give me when color-grading on the 2340W (click for full question)?  
  All lcd monitors have an inherent delay. Is the audio from the de-embedder delayed to exactly match? Also does it track the different frame rates as the delays tend to change?  
  Can I use FSI monitors to view HDMI signals?  
  Can you set my monitor up with a peak white luminance of 30fL?  
  Can you tell me more about how you calibrate your monitors, what devices you use (and why), and what my alignment/calibration options are over time?  
  Does the LM-2461W work seemlessly with an AJA Kona 3G card?  
  For the LM-0750W, what is the tally connection and what are the interface requirements for tally(s)?  
  I received a sheet of plexiglass(?) with my LM-2140W Field Package. I am guessing that this is just used in field situations or is it meant to be left on the monitor permanently?  
  I see that the LM-2461W has a 10 bit (FRC) LCD panel, what does this mean?  
  I'm interested in the LM2460W. I live and work in Europe and I besides the 1080i format I still have to work with the SD PAL format. Does the LM2460W LCD monitor also support SD-PAL?  
  Is there a way to lockout the keypad/rotary knobs on the monitor?  
  Love my FSI 17 inch FSI monitor, but compared to my 17 inch Panasonic 720P video looks softer, is there a way to improve this?  
  Should I be using Film or Uncorrected as my Gamma Selection?  
  We have 17" and 7" FSI monitors... and I'm wondering what VITC lines they read. Is it changeable?  
  Where can I find the latest firmware updates?  
  Will you be able to adapt to the new Thunderbolt cable? I'm interested in buying a 24" monitor from you immediately for my FCP/Matrox MX02 editing system.  


FSI Broadcast Monitor Troubleshooting FAQs
  Can I upgrade my monitor with a Mac or do I need a PC?  
  How do I mute the Volume on the monitor?  
  I think I misplaced my update cable, where can I get a new one?  
  I'm using an FSI monitor to view a signal from my Canon 5D Mark II, but the image has a severe green cast to it, what am I doing wrong?  
  My phase knob doesn't seem to do anything, is this normal?  
  One of my Function Buttons does not seem to work, what am I doing wrong?  
  Why can't I change anything on the System Status Menu?  


Purchase, Rental, Shipping FAQs
  Do you have a local distributor or reseller I can purchase from?  
  Do you ship to my country?  
  Does FSI rent monitors?  
  What payment methods do you accept?  


Other Miscellaneous FAQs
  Do you have a White Paper or other document that explains the different display technologies on the market?  
  Where does the name flanders come from?  


 
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