We want your feedback!

Many features on FSI products have been implemented due to suggestions from customers. If you have ideas for features and functions that would aid your workflow or have encountered bugs in functionality, please fill out the form below. Please be as detailed as possible.

This is not an RMA request form.

If you're having trouble with your product, please visit our Service Request page or call FSI support.

When reporting bugs please include as much information as possible on how to duplicate what you are seeing including the Firmware Version and conditions you are using the product in.

Your Contact Information




Product Information (Bug Report)


Serial Number

Firmware Version


Feature Request / Bug Report *